Terms & Conditions
Last updated: March 13, 2026 ย | ย Cazota โ clarity and trust in every handcrafted detail.
Welcome to Cazota. These Terms and Conditions govern your use of our website cazota.com and your purchase of our products, including handcrafted bags, bracelets, earrings, and necklaces. By accessing our site or placing an order, you agree to be bound by these terms. Please read them carefully.
1. Definitions
"Cazota," "we," "us," "our" refers to Cazota, the owner and operator of the website cazota.com. "You," "your," "customer" refers to the user or purchaser of our products and services. "Products" refers to all items offered for sale on our website, including but not limited to bags, bracelets, earrings, and necklaces. "Website" means cazota.com and all associated pages.
2. General Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Methods Policy, which are incorporated herein by reference. If you do not agree with any part of these terms, you must not use our website or purchase from us.
3. Eligibility
You must be at least 18 years of age to purchase from Cazota. By placing an order, you represent that you are of legal age and have the capacity to enter into a binding agreement. If you are under 18, you may use the site only with the involvement of a parent or guardian.
4. Order Acceptance & Cancellation
Your receipt of an order confirmation does not signify our acceptance of your order. Cazota reserves the right to accept or decline any order for any reason at any time. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email or phone number provided at the time the order was made. We reserve the right to refuse or cancel any orders that we suspect are placed by dealers, resellers, or distributors without our express permission.
5. Pricing & Product Descriptions
All prices are listed in United States Dollars (USD) and are subject to change without notice. We strive to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free. If a product offered by Cazota is not as described, your sole remedy is to return it in accordance with our Return & Refund Policy. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
6. Payment Terms
By providing a payment method, you represent that you are authorized to use the designated payment method and authorize us to charge the full amount of your order (including estimated taxes and shipping costs) to that payment method. If your payment method fails, we may contact you to update it or cancel your order. All payments are processed through secure, PCI-compliant gateways. Please refer to our Payment Methods Policy for full details.
7. Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms. Title and risk of loss pass to you upon our delivery to the carrier. Cazota is not responsible for delays caused by carriers, customs, or events beyond our reasonable control. Estimated delivery times are provided in good faith but are not guaranteed.
8. Returns & Refunds
Our Return & Refund Policy is incorporated into these Terms. You agree to abide by the procedures and timelines outlined therein. Cazota reserves the right to refuse returns that do not comply with our policy or that show signs of wear, misuse, or alteration.
9. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Cazota or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our prior written consent. The Cazota name and logo are trademarks of Cazota. All other trademarks appearing on the site are the property of their respective owners.
10. User Conduct & Prohibited Activities
You agree to use the website only for lawful purposes. You are prohibited from violating or attempting to violate the security of the site, including without limitation: accessing data not intended for you, logging into a server or account without authorization, probing or testing vulnerabilities, or interfering with service to any user. You may not use any automated means (e.g., robots, scrapers) to access the site for any purpose without our express written permission.
11. Disclaimer of Warranties
THE WEBSITE AND ALL PRODUCTS AND SERVICES PROVIDED ARE ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, CAZOTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CAZOTA, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, INCLUDING LOST PROFITS OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS GIVING RISE TO THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless Cazota, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the website; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property rights; or (d) any content you submit to the site.
14. Governing Law & Dispute Resolution
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms, your purchase, or your use of the website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California. You consent to the personal jurisdiction of such courts and waive any objection to venue.
15. Modifications to Terms
Cazota reserves the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. The most current version will always be posted with the "Last updated" date at the top.
16. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us during business hours:
๐ Support Hours: Monday โ Saturday, 8:00 AM โ 7:00 PM (Eastern Standard Time)
๐ง Email: support@cazota.com (preferred for fastest response)
๐ฌ Store: Cazota (online at cazota.com)
17. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Methods Policy, constitute the entire agreement between you and Cazota regarding your use of the website and your purchases, superseding any prior agreements or understandings.
A Note from Cazota
We believe in transparency, quality, and respect for our customers. These Terms are designed to protect both you and us, ensuring that every interaction with Cazotaโfrom browsing our handcrafted bags and jewelry to receiving your orderโis built on a foundation of trust and mutual understanding. Thank you for being part of our community.