Privacy Policy

Last updated: March 13, 2026 ย  | ย  Cazota โ€“ protecting your privacy with the same care we put into our handcrafted pieces.

At Cazota, your privacy is of paramount importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cazota.com or make a purchase from us. Please read this policy carefully. By accessing or using our website, you consent to the practices described herein.

1. Information We Collect

We collect several types of information from and about users of our website, including:

1.1 Personal Data

When you make a purchase or attempt to make a purchase through our website, we collect certain personal information from you, which may include:

๐Ÿ“‹ Contact Details Name, billing address, shipping address, email address, phone number
๐Ÿ’ณ Payment Information Credit card details (processed securely by payment processors), PayPal email
๐Ÿ“ฆ Order Information Products purchased, order history, preferences
๐Ÿ” Account Credentials If you create an account: username, password, security questions

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • Device Information: IP address, web browser type and version, time zone setting, operating system and platform.
  • Usage Data: Information about how you interact with our website, including pages viewed, referring URLs, clickstream data, and products viewed or searched for.
  • Location Data: General geographic location based on IP address (city/state level).

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Payment processors (to confirm payment status).
  • Shipping carriers (to update delivery status).
  • Marketing partners and analytics providers (to improve our services).

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process Transactions: To fulfill orders, process payments, arrange shipping, and provide order confirmations and invoices.
  • Communicate With You: To send you updates about your order, respond to your inquiries, provide customer support, and send important administrative information.
  • Improve Our Website: To understand how customers use our site, analyze trends, and enhance user experience.
  • Marketing: With your consent, to send you promotional emails about new collections, special offers, or events. You may opt out at any time.
  • Fraud Prevention: To screen orders for potential risk or fraud, and to verify your identity when necessary.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing & Disclosure of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as:

Service Provider Category Purpose
Payment Processors To process credit card and PayPal transactions securely (e.g., Shopify Payments, PayPal).
Shipping Carriers To deliver your orders (e.g., USPS, Vietnam Post, DHL eCommerce).
Analytics Providers To understand website usage and improve performance (e.g., Google Analytics).
Email Service Providers To send order confirmations and marketing communications.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.

4. Cookies & Tracking Technologies

Cazota uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device.

4.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function, such as maintaining your shopping cart and remembering items during checkout.
  • Functional Cookies: Remember your preferences and settings to improve your experience.
  • Performance/Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Advertising/Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may affect the functionality of our website. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

5. Third-Party Services & Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of any linked sites.

Additionally, certain third-party services integrated into our site (such as payment gateways) have their own privacy policies governing how they handle your information. For example:

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmitted between your browser and our servers.
  • PCI DSS compliance for payment processing.
  • Regular security assessments and monitoring.
  • Restricted access to personal information to employees who need it to perform their job functions.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications by clicking "unsubscribe" in any email or contacting us directly.
  • Data Portability: You may request a transfer of your data to another service provider.

To exercise any of these rights, please contact us at . We will respond to your request within 30 days.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

9. International Data Transfers

Cazota is based in the United States and our website is hosted on servers in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection laws in the United States may differ from those in your country of residence. By using our website, you consent to the transfer of your information to the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

๐Ÿ•’ Support Hours: Monday โ€“ Saturday, 8:00 AM โ€“ 7:00 PM (Eastern Standard Time)

๐Ÿ“ง Email: (preferred for fastest response)

๐Ÿฌ Store: Cazota (online at cazota.com)


Our Commitment to You

At Cazota, we treat your personal information with the same care and attention we devote to crafting our handcrafted bags, bracelets, earrings, and necklaces. We believe that transparency builds trust, and we are committed to being clear about how we collect, use, and protect your data. Thank you for entrusting us with your information and for being part of the Cazota community.